Privacy Statement

 

Information Collection and Use

Hughes Electrical Direct is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Hughes Electrical Direct collects information from our users at several different points on our website.
 

Order

We request information from the user on our order form. Here a user must provide contact information (like name and delivery address). This information is used for invoicing purposes and to fill customers orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
 

Cookie

A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.
 

Log Files

We use IP addresses to analyse trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
 

Sharing

We do not share aggregated demographic information with our partners and advertisers.
 

Links

This web site may contain links to or from other sites, including affiliates. Please be aware that Hughes are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
 

Security

In compliance with UK Data Protection Legislation this website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line. When our payment page asks users to enter sensitive information (such as credit card number ), that information is encrypted and is protected with the best encryption software in the industry - SSL. We do not store credit card details on our servers these are processed directly by the credit card processing company Barclays Merchant Services on their secure payment system EPDQ. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our invoicing manager or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to customercare@hughes.co.uk
 

Choice/Opt-out

Users who buy a product from us, but don't want any future marketing material, can keep their email address off of our mailing lists by emailing us at customercare@hughes.co.uk
 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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