Frequently Asked Questions
Want to know more about our trade products and services? From creating an account to pricing information, find answers to all of our commonly asked questions below! If you can’t find what you need, feel free to contact us on 0345 877 8989 or email the team at firstname.lastname@example.org. Alternatively, your local branch is always on hand to help – their details can be found here.
To open an account you must be a genuine trader or business. You will need to complete our account application form, which you can do online here.
We offer two types of accounts, a cash account or a credit account. Cash accounts are accounts that require you to pay for your orders upfront. Credit accounts are subject to status and checks and allow you to order item(s) that are invoiced to you for payment as per our terms and conditions, which you can see here.
If none of this works then please use the live chat service to chat with us, or leave a message, or call your local branch so we can make some checks. To find your local branch click here.
Clearance items can vary so check with the sales team before completing any purchase or a clearance item.
If you are not sure then speak to a Hughes Trade advisor before completing your order.