Grove Street, Redditch
Manager Name: David
Hughes is the name for the former Apollo stores; the same great service, same great prices and the same great staff. Apollo has been part of Hughes since 2009 and has over 40 stores nationwide.
Hughes is part of the Hughes Electrical group, a long established family business with branches across East Anglia and the Midlands. The Hughes Electrical Group is the UK's biggest independent electrical retailer, growing steadily for almost a century to include some very well respected web sites.
The town of Redditch is situated between Birmingham & Bromsgrove just off the M42. In the 19th century it became the international centre for the needle and fishing tackle industry. Today it boasts the well-known Kingfisher shopping centre and great outdoor markets. Located in the idyllic county of Worcestershire, just 15 miles from the bustling city of Birmingham, Redditch is a very short drive to local tourist hot spots such as Cadbury World, Warwick Castle and Drayton Manor. When you visit our Redditch superstore, David and our team of knowledgeable and friendly staff will offer you guidance and advice on a whole range of electrical products. We are more than happy to demonstrate our in store products to you. The vision, audio and technology areas within the store are all fully operational, so if you want to see how a product works, you can. Most of our stock is 'demo-ready' and our staff can demonstrate each feature of the product, bringing it to life. Our Redditch Store is very well placed for convenience, catering for those that just want to pop in for a quick visit with its free onsite car park for customer use, as well as being at the heart of the town centre for those looking to make a day of it. Our Redditch store is next to the famous Palace theatre at the end of the High Street. The customer carpark is to the front of the store with easy access and disabled parking too. Our Redditch Store has become a staple in the local community, supporting such charities as Macmillan Cancer Trust and Home Start. Follow us on social media to see our hard work and achievements in raising awareness as well as creating a sense of fun and games with such activities like our charity car wash day. Our Hughes Plus stores are open 7 days a week, to make sure we can always meet your requirements. For everything electrical – from washing machines to kettles, vacuum cleaners to fridge freezers, cookers and televisions – we can help. We are main dealers for all of the best known brands and can access an entire range of products if you cannot find what you are looking for. Hughes has been renting all types of home entertainment and kitchen appliances since they first became popular in the 1950’s and now has more than 100,000 rental products. Our rental proposition remains a very strong component of our business as it creates a huge range at affordable rates, offering such benefits as free delivery and install, free upgrades and free repairs. Our exciting new range of ‘Smart’ TV’s bring you the best of digital entertainment and lets you enjoy the latest music, movies, games and much more. Our staff can show you just how simple it is to connect wi-fi devices like iPhones and android devices to enabled products. Use your TV to catch up with your favourite TV shows on BBC iPlayer and other on-demand services, rent and watch online movies, stream videos on demand, connect with family and friends via Skype or social networking sites such as Facebook and Twitter, play games and even browse the internet, all on your television and without the need for a separate device. We want to make your shopping experience as easy and convenient as possible, so we’re pleased to offer a Click and Collect service, enabling you to reserve your items online & collect them from your local Hughes store. We offer this great service on the majority of our goods. If the item/s you select on-line are available to collect in your local store we will contact you within 4 hours to arrange a collection date. Hughes has been trading for more than 95 years and our philosophy of providing helpful, friendly advice, easy to understand product information, as well as very competitive prices is as important now as it ever was, so please pop in and let the team demonstrate why we are the first stop when purchasing the latest products in electrical goods.
Meet the team
Dave Arkinstall – Store Manager
Dave has worked in electrical retail for more than 25 years. He has recently moved to work as the store manager at Hughes Redditch after many years at the Hughes store in Worcester. Dave is customer-focused and believes that providing outstanding customer service will ensure that customers will return time and time again thanks to their previous positive experience.
Dave Bridgewater – Sales Manager
Dave has been in electrical retail for over a decade so therefore has extensive knowledge across our range of products. Dave started with Hughes in Feb 2016 as part of the sales team but promoted to management based on his experience. Dave works hard to ensure that his sales team are providing the best service and advice to customers across our range of products. He has a wealth of knowledge about the latest technology and always finds a product to suit a customer’s requirement efficiently.
Mike Landreth – Senior Sales
Mike joined Hughes in March 2018 after several years’ experience with other electrical retailers. Mike used to work for Gamestation and Maplin Electronics so has picked up a wealth of electrical knowledge and can assist in many queries regarding connectivity and gaming. Mike is a positive and enthusiastic member of our team who works hard to meet his customers’ needs.
Dave Morrison – TV Specialist
Dave joined Hughes in September 2016 after many years working in electrical retail. His previous retail experience means that he has a great understanding of the latest technology and has a passion to keep up with the latest TV ranges. Dave ensures that displays and products around the store are maintained to the highest standard. He will happily help customers with any queries and questions.
Steve Towner – Sales
Steve has a great deal of experience in the electrical retail sector. His experience means that he has a wide knowledge of all our products but he specialises in household appliances. Steve will be able to advise customers on the best product to match their requirements.
Rose Spittle – Sales
Rose joined Hughes in August 2015. Rose has enjoyed working for a range of electrical retailers, and brings her experience and enthusiasm to the forefront, with a passion for great customer service. Rose is more than happy to demonstrate products being used in the store to give you the chance to get hands on with the appliance before making your purchase.
Neil Smith – Sales
Neil joined in June 2017 and used to work in the tech department for Tesco. Neil shares his passion for electronics, especially TV’s. Neil loves to make his demo’s interactive so if you want to hear what the latest blockbuster film sounds like out of the biggest sound system in the store then Neil is your man.
James Wood – Admin / Warehouse
James has worked for Hughes for a number of years including 2 years on the sales team. His background in delivering and installing the latest technology means he has a vast amount of knowledge regarding built-in appliance installations and the finer electrical detailing and this knowledge has made him an essential part of the team here at Redditch.