Click here to email: Matthew at our Diss Electrical Store.
At Hughes Electrical, we know a thing or two about advising and helping our customers. After all, we have been providing expert advice and service for over 90 years. When you visit our Diss electrical store, Matthew and our team of knowledgeable and friendly staff will offer you guidance and advice on a whole range of electrical products. We are more than happy to demonstrate our in store products to you.
Not only can you buy from Hughes but you can also rent almost anything we sell too. From an extensive range of TVs, laptops, iPads, SONOS wireless Hi-Fi, Blu-ray players, and soundbars, washing machines, fridge freezers, cookers, dishwashers and much more. Our great rental service offers low cost outlay, hassle free same day or next day service from our own trained engineers, no repair bills and flexibility with the option to upgrade, giving you total peace of mind. There is a wide range of products to rent from leading manufacturers, such as Panasonic, Sony, Samsung, LG, Toshiba, Apple, Bosch, Hotpoint, Miele, Zanussi, and many others. We also have Rangemaster, Neff, Siemens, KitchenAid, Kenwood, Dyson, Shark, Tefal, Asus, HP, Epson, Roberts and Pure products available to buy and special order.
Our exciting new range of 4K TVs, curved screen TVs, ‘Smart’ TV’s and 3D TV’s brings you the best of digital entertainment and lets you enjoy the latest On Demand services, music, movies, games and much more. Our staff can show you just how simple it is to connect Wi-Fi devices like iPhones and Android devices to enabled products. Use your TV to catch up with your favourite TV shows on BBC i-Player and other on-demand services, rent and watch online movies via Netflix or Amazon Instant, stream videos on demand from YouTube, connect with family and friends via Skype or social networking sites such as Facebook and Twitter, play games, and even browse the internet, all on your television without the need for a separate device. And talking of exciting, we also have on offer the Playstation 4 and Xbox One – both also available to rent or buy.
We are pleased to offer a one hour Click & Collect service on the majority of our products, which allows you to select the item online and collect from our branch within the hour. If the item you have selected is not available for one hour Click & Collect you will be advised of the earliest collection date, we will then contact you to confirm your order within 2 hours. You can also check to see if your chosen product is available for an in store demonstration. To make this more convenient we also have a free car park at the rear of our store with 13 spaces, and our staff will be more than happy to assist you with your purchase to your vehicle.
With Hughes, it goes beyond just products. We have 130 qualified service and installation engineers who can help you in the event of anything going wrong with either your home entertainment or kitchen appliances. We also have local aerial and satellite installers that will enable you to receive the best possible picture. We have the ability to solve home network and smart television issues. We are able to wall mount your television or fit your built-in appliance, if purchased from us, for a competitive price and we will also advise on repair of items not purchased from us. We can also offer a free home visit for anyone wishing to explore the potential of what is possible within their home in regards to networking, wall-mounting, or just getting the most out of the space available by utilising our Smart Home team.
Hughes has been in Diss since September 1983, and things have certainly changed a bit since then, including our location within Diss, which in November 2008 our Diss store moved to its current location, it is situated on Victoria Road between Tesco and Morrisons, next door to Thurlow Nunn Vauxhall car dealership. We have just undergone a redecoration of the exterior of the building, taking 5 weeks and now we look good as new! We have also recently had a bit of a shuffle around inside, to make your shopping experience easier and more comprehensive. Firstly, we have TVs, Soundbars and recorders in branded sections from Samsung, Panasonic, Sony and LG – and this includes various sizes of TV, curved screens, Smart TV, 3D TV, and wireless streaming devices to share your photos and videos or music around your home. We also have a dedicated Sonos wall, to show all the models available and the ability to hear them all and make the difficult choice of which to buy or rent – or maybe have them all! We have a ‘hands on area’ with a variety of tablets and laptops on offer, from Android to Apple and Windows8. We also shuffled around all the small appliances and kitchen appliances to enable us to increase our range of products we have on show, meaning more choice, and we also now have many more products ready for demo, so you can get to try before you buy. We also have a built in kitchen area with a variety of ovens, hobs, hoods and a dishwasher, including the new Induction hobs, all of which we are able to offer fully trained installation of if required. All this is to make sure we continue to offer you, the customer, the best shopping experience and make sure the decision you make is the right one. So now you can get hands on with microwaves, vacuum cleaners, washing machines, and dishwashers in addition to the TV displays and computer areas. And you can see a wider choice in areas such as coffee machines, irons, juicers, blenders, and small cooking products (e.g. bread makers and mixers) and vacuum cleaners to include the new rechargeable stick cleaners and steam cleaners
Behind the scenes we have also restructured things to enable us to hold more stock to take away, or Click & Collect on the website, allowing you to shop local at your one stop shop. And don’t forget you can utilise our free car park to take these items home, and one of our staff will load your purchase into your car too. If however, you do not want or are not able to take your purchase with you, we can of course offer delivery and installation options.
Meet the team:
Matthew Moss: Branch Manager
Matthew has 9 years’ experience within various branches in Hughes and has been in retail since leaving school. He is our kitchen appliance expert with a broad knowledge of all products. Matthew is a keen motorsport fan.
With 4 years’ experience, Tom is the newest member to the team at Diss coming from our Norwich Mason Road store in June 2015, but is also the 2nd in charge, his knowledge is great all round but he is regarded as our connectivity geek. When not working, Tom enjoys a spot of fishing.
The longest serving member to the Diss branch now, with 15 years’ service, James is our TV and camera expert. James is a keen cyclist and when he gets the opportunity enjoys exploring picturesque parts of the world.
Chris joined Hughes 4 years ago and has 7 years’ experience in electrical retail. He is our computer expert, anything Asus to ZooStorm, tablets and laptops. Outside of work Chris has an odd addiction to Nike trainers!
The newest member to Hughes from this team, Stephen has been with us 3 years, but in electrical retail for 7 years. Stephen does the majority of our stock control, and is also a kitchen appliance expert. He has a passion for history and keen interest in football.
Come and give us a visit and take advantage of our professional service with a personal touch. We are also an approved Sky TV retailer, come and ask our staff for current deals and promotions and we will be able to sign you up and arrange an installation date, hassle free. Even if it is just telephone and broadband without the TV services you are after, we can sort that also. And more recently, we are now a DPD Collection Point for collecting and returning parcels.
We have a price match policy* offering the best deals in town, we won't be beaten on price, if you do find your product cheaper in stock locally then tell our staff and they will match the deal giving you the benefit of best price alongside the Hughes service.
Whatever your needs, simply visit us in store and we will do everything that we can to make your shopping experience one to remember.
*excluding Apple products, in stock does not include display items, special orders and excludes prices achieved using voucher codes